Terms and Conditions

Effective Date: 08/14/2022

Welcome to Qpinta Cleaning (“Company,” “we,” “our,” or “us”).

These Terms & Conditions (“Terms”) govern your access to and use of our website located at https://qpinta.com (“Website”) and all cleaning services provided by us (collectively, the “Services”).

By using our Website or booking our Services, you agree to these Terms. If you do not agree, please do not use our Services.

1. Eligibility

You must be at least 18 years old to book or use our Services.
By using our Website, you confirm that you are legally able to enter into a binding agreement.

2. Services Provided

Qpinta Cleaning provides residential and/or commercial cleaning services.

All service descriptions on our Website are for informational purposes only.
Specific service details, scope of work, pricing, and scheduling will be confirmed at the time of booking.

We reserve the right to:

Modify or discontinue any service
Refuse service at our discretion
Update pricing at any time

3. Bookings & Payments

3.1 Booking Confirmation

All bookings are subject to availability and confirmation.

3.2 Accurate Information

You agree to provide accurate and complete information when scheduling services.

3.3 Payment Terms

Payment terms will be communicated at the time of booking. Payment may be required:

Before service
At the time of service
Immediately after service completion

Failure to make payment may result in cancellation or suspension of future services.

4. Cancellations & Rescheduling

Cancellation and rescheduling policies will be provided at the time of booking.

We reserve the right to charge cancellation fees if:

Notice is not provided within the required timeframe
Our team arrives at the scheduled location and cannot access the property

5. Access to Property

You are responsible for:

Providing safe and reasonable access to the property
Securing pets
Informing us of any hazards or special conditions

We are not responsible for issues resulting from unsafe environments or undisclosed risks.

6. Client Responsibilities

Clients agree to:

Remove valuable, fragile, or irreplaceable items before service
Inform us of surfaces requiring special care
Ensure utilities (water, electricity) are functioning

7. Intellectual Property

All Website content, including:

Text
Logos
Graphics
Branding
Design elements

are the property of Qpinta Cleaning and may not be copied, reproduced, or distributed without written permission.

8. Privacy

Your use of our Website is also governed by our Privacy Policy: https://qpinta.com/privacy-policy

By using our Services, you consent to the collection and use of information as described in our Privacy Policy.

9. Disclaimers

Our Services and Website are provided on an “AS IS” and “AS AVAILABLE” basis.

We do not guarantee:

Uninterrupted Website access
Error-free operation
Specific cleaning results beyond agreed scope

To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

10. Limitation of Liability

To the maximum extent permitted by law:

We are not liable for indirect, incidental, or consequential damages.
Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.